Shipping policy

Processing Time
Every order is prepared with care and typically ships within 1–2 business days. Custom and made-to-order caps require 5–7 business days for production before they ship — you'll be notified once your custom piece enters production.

Delivery Time — Pakistan
Standard delivery within Pakistan takes 3–5 business days from the day your order ships, depending on your city.

Delivery Time — International
International orders typically arrive within 7–14 business days, depending on destination and customs processing. Any customs duties or import taxes are the responsibility of the buyer and are not included in the order total.

Shipping Cost
Free shipping on all orders, no minimum spend required.

Order Tracking
Once your order ships, you'll receive a tracking link by email or WhatsApp so you can follow it the entire way.

Delays
We work with trusted courier partners to hit the timelines above, but occasional delays can happen due to weather, customs, or courier volume during peak periods. If your order is running behind, reach out to us at support@thebrims.store and we'll track it down for you.